Returns & Exchanges
At Maman Retail & E-Comm, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a change in decor, we are committed to making your return process as seamless as possible.
Initiate Your Request
Log into your customer account or visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive safely at our warehouse without damage.
Affix Shipping Label
Download and print the pre-paid return shipping label provided via email and securely attach it to the outside of your package.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing